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PHOS: AI Audit

Quick snapshot to identify short, mid, and long-term AI opportunities. Please tick boxes or give brief answers - 15 minutes total. 

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Question 1 of 17

Top three growth drivers you want AI to help you accelerate in the next 12 months.

(e.g., Revenue, Customer Experience, Productivity, Sustainability, New Markets etc)

Question 2 of 17

Long-term innovation vision (3-5 yrs): If Phos became "the AI Lighting Company," what would that look like?

Question 3 of 17

Which product families or IP assets could become data powered services or AI SaaS?
(e.g., magnetic, Light Tribe research, modular design etc) 

Question 4 of 17

 

Where do you keep customer data, products data, new insights / trends?

 

(Select all that apply)
A

Priority ERP / CRM

B

IoT/controls logs

C

Excel / SharePoint

D

None

E

Other

Question 5 of 17

Stages with friction for Specifiers / Customers: 

(e.g., Finding IES/LDT files, Data Sheets,  Configuring SKUs, Quoting, Delivery Tracking, After-sales support, etc)

Question 6 of 17

How do you measure customer experience today?

(Select all that apply)
A

NPS

B

CSAT

C

Ticket SLAs

D

No formal metric

E

Other

Question 7 of 17

Preferred channels for AI enhancements:

(e.g., Web configurator, AI 24x7 Chatbot support, Learning hub, Lead Management, AR/VR preview, Content Management, etc)

Question 8 of 17

List the three most painful manual tasks (time or errors or cost):

Question 9 of 17

Average cycle-time for each indicated painful task / week:

A

<1 h

B

1–4 h

C

4–24 h

D

>24 h

Question 10 of 17

Data sets that feel "too big" or messy right now: 

(e.g., Photometrics, Inventory history, CRM leads, BOM variations, etc)

 

 

 

Question 11 of 17

Priority ERP / CRM modules live today:

(e.g., Inventory & WMS, Sales & CRM, Quotations, Production, Service Calls, Projects, Financials, etc)

 

Question 12 of 17

Current analytics tools:

(Select all that apply)
A

Power BI

B

Tableau

C

Looker

D

Excel only

E

None

F

Other

Question 13 of 17

Data quality confidence:

A

Low (<50 %)

B

Medium (50–80 %)

C

High (>80 %)

Question 14 of 17

Team's AI comfort level:

A

None

B

Basic (ChatGPT)

C

Intermediate (Zapier/Make)

D

Advanced (Python/ML)

Question 15 of 17

Training preference:

A

Self-paced videos

B

Live workshops & Trainings

C

1-to-1 coaching

Question 16 of 17

Budget band you're comfortable piloting in the next 90 days:

A

< £30k

B

£30–60k

C

£60–150k

D

> £150k

Question 17 of 17

Time available from key team members for pilot feedback each week:

A

<2 h

B

2–5 h

C

5–10 h

D

>10 h

Confirm and Submit